Sheraton Reviews

Sheraton has an overall rating of 4.5 based on 24 reviews. Customer feedback on Sheraton is mixed: Sheraton reviewers highlight positive aspects like comfortable beds, friendly staff, convenient locations, good amenities, which strongly appeal to business travelers, families, vacationers. However, Sheraton is often criticized for its high prices, inconsistent service, outdated decor, limited dining options.

4.5/5.0

24 reviews

5 Stars

15

4 Stars

6

3 Stars

1

2 Stars

1

1 Star

0

All Sheraton Reviews (24)
WilliamOritz
May 22, 2026
"Not Quite What I Expected"
The stay was okay, I guess, but I expected a bit more from a Sheraton. The pool area was crowded and didn’t feel especially clean, which was disappointing. The fitness room was usable, but the machines seemed old and there wasn’t much space to move around. It wasn’t terrible, but I’m not sure I’d call it impressive either.
ruby.Kurland
May 11, 2026
"The bathroom was clean and didn’t…"
The bathroom was clean and didn’t have any weird smells at all, which I definitely appreciated. That part was totally fine, but I’m still hoping they follow up and offer some kind of compensation for the overall experience
Charles.washington
May 08, 2026
"I stayed for one night and slept…"
I stayed for one night and slept really well. The bed was super comfortable and the pillows were nice too. The only thing is I kinda wish the blanket had been a little lighter, but overall it was a good stay...
alberto.Cook
May 07, 2026
"My bill ended up matching exactly what I…"
My bill ended up matching exactly what I booked, with no random extra fees at checkout. The staff was upfront about the deposit and explained how it worked, and it was removed after my stay just like they said it would be. Everything felt straightforward and honest, and I didn’t have to chase anyone down afterward, which I really appreciated.
jorgejordon7510
May 07, 2026
"Easy enough, but the slow loading was annoying"
I booked a room through sheraton.com, the process was straightforward. The dates and room choices were easy to understand, and my confirmation email came through right after I paid. That said, the page got noticeably slow when I tried switching room types, which was a little frustrating and made the whole thing feel less smooth than it should have. It wasn’t a huge problem, but it did stand out. Overall, it worked fine, just not as seamless as I expected.
LENOX
May 02, 2026
"I was impressed when I walked…"
I was impressed when I walked in. The room smelled really fresh, and the bathroom was spotless too. It was kind of ridiculous how clean everything felt in the best way...
john_Lassiter72
May 01, 2026
"Slept Like an Absolute Dream"
The room was so clean and quiet I almost couldn’t believe it. The bed was ridiculously comfy, like I melted into it the second I lay down. The pillows were soft but still had enough support, which is basically a miracle in hotel rooms. I slept way better than I expected, and the air con worked perfectly too. Easy 5 stars for room comfort!
TeresaNeil_64
April 25, 2026
"Solid stay and the perks were actually recognized"
I booked through Sheraton and everything showed up in my Bonvoy account like it was supposed to. At check-in, they mentioned my status before I even had to bring it up, which made me feel like I trusted my instinct booking direct. They gave me a higher-floor room and late checkout, so the loyalty perks definitely felt acknowledged. The breakfast benefit was explained clearly too. My only small complaint is that the website was a little slow when I was trying to change dates, but the stay itself was really solid.
janniealmeida3971
April 20, 2026
"Nice staff and a good experience"
The staff was really nice and made the whole visit easy and pleasant. I had a good experience overall and would definitely come back again...
Shantel_jones72
April 09, 2026
"Friendly and Quick Service"
The staff were really friendly and helped us out right away. It made the whole experience easy and pleasant. Overall, I’d say it was a great visit
debrapike7684
March 27, 2026
"Started off skeptical, ended up pleasantly surprised"
I booked a weekend stay through Sheraton, and at first I was like, okay, this price seems decent but I’m not expecting much. Then we got there and honestly? Total mood change. The room was clean, the bed was ridiculously comfy, and having breakfast included actually saved us a bit of money. For what we paid, it was way better than I thought it would be. Also, no random weird fees at checkout, which immediately made me like the place even more. I’d definitely book again if the same deal shows up.
davidmcguinn4219
March 08, 2026
"Accessible room made the whole stay feel easier"
I booked an accessible room and felt relieved when I got there and it was actually ready. The door was wide, there were grab bars, a shower chair, and the room was close to the elevator, which made a big difference. The staff helped me with my bags without making it a big deal, and that kind of thing really matters. It just took a lot of the stress out of the trip and made me feel like I could actually relax.
TonyaBattles
March 04, 2026
"Easy Work Trip Stay"
I stayed here for a work trip, everything was smooth. The meeting rooms were easy to use, the WiFi was strong, and there were plenty of plugs, which is always what you’re hoping for, right? The business center also made it quick to print what I needed. No hassle at all.
Ann_michaels02
February 20, 2026
"I was a little suspicious at first…"
I was a little suspicious at first because places always claim they’re quiet, but I actually slept great. I barely heard anything all night, which was a nice surprise.
Richard_bailey84
February 20, 2026
"Decent stay with good amenities"
The pool and gym were both open, that was a nice plus. Breakfast was okay, nothing amazing but it did the job.
JaneScarpello_77
February 04, 2026
"Solid wifi the whole time"
Wifi was fast. Like, actually fast. I kept expecting it to cut out at some point, but nope. No drops, no weird reconnecting, nothing. Just worked the whole time.
Sara_marshall71
January 21, 2026
"Great location, but I was still disappointed"
The location was perfect for me, which made it even more disappointing that the overall experience didn’t quite live up to what I was hoping for.
Frances.baker
January 15, 2026
"Well-Kept Stay with Quick Service"
I stayed here for two nights and overall had a really good experience. The lobby and room both looked clean and well taken care of, which I appreciated right away. The only small issue was that our bathroom door was a little sticky, but the staff took care of it quickly without any hassle. From my stay, it seemed like the place is maintained well and the team is on top of things.
joyce1994
December 26, 2025
"Pretty solid breakfast at the Sheraton"
I stayed at the Sheraton and just assumed the breakfast would be the usual basic hotel spread, but it was actually good. The eggs, fruit, pastries, and coffee all tasted fresh, and the staff was on top of keeping everything refilled. I figured the omelet station would be the best part, it was. The only reason I’d go with 4 stars is that after a couple mornings, it started to feel a little samey. Still, it was a nice way to start the day and definitely better than a lot of hotel breakfasts I’ve had
jesuscox9262
December 20, 2025
"Reliable housekeeping, for once"
I stayed a few nights housekeeping was solid. The room was cleaned when they said it would be, towels were swapped out, and the trash was taken without me having to chase anyone down or call the front desk more than once, which sadly isn’t always a given. It sounds like a small thing, but it made the stay a lot easier. Everything felt handled without anyone being intrusive. I’d stay here again

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